Melbet Kenya Guide (Official)
Quick Overview
- Welcome Bonus: Up to KES 25,700
- Min Deposit: KES 100
- Top Payment: M-Pesa
- Legal Status: Operating under international license
- Currency: KES (Kenyan Shilling)
Is Melbet Legal in Kenya?
Online betting is 100% legal and regulated in Kenya under the Betting, Lotteries and Gaming Act. This specific industry is overseen by the Betting Control and Licensing Board (BCLB), which is responsible for issuing licenses to operators and ensuring compliance with local gambling laws.
Melbet operates in Kenya under international gaming licenses, including those from Curacao eGaming. While the platform doesn’t hold a specific Kenyan license, Kenyan residents can legally access and use international betting sites.
The government has established a regulatory framework that includes responsible gambling measures, age verification requirements, and taxation policies for the betting industry.
In 2019, Kenya implemented a withholding tax on betting winnings, which operators are required to deduct before paying out prizes. This regulatory environment ensures that players are protected while the government can oversee the industry and collect appropriate taxes.
Registration for Kenya Residents
Creating your Melbet Kenya account is a simple process that takes just minutes:
Step 1: Access the Melbet Website Visit the official Melbet Kenya website or download the mobile app. Click on the green “Registration” button at the top right corner. Follow the link below to access Melbet official website.
Step 2: Choose Registration Method Select your preferred registration option:
- One-click registration (fastest, complete profile later)
- By phone number (recommended for Kenyan users)
- By email
- Via social networks
Step 3: Enter Your Details For phone registration, enter your Kenyan mobile number starting with +254. Select KES as your currency and enter the promo code “GETBONUSNOW” to have access to the Kes. 25,700 welcome bonus.
Step 4: Complete Personal Information Provide your full name, date of birth, and residential address in Kenya. Ensure all details match your official identification documents.
Step 5: Verify Your Account You’ll receive a confirmation SMS with a verification code. Enter this code to activate your account. For full access to withdrawals, you’ll need to verify your identity by uploading your Kenyan National ID or passport.
Step 6: Make Your First Deposit Fund your account using M-Pesa or another supported payment method to claim your welcome bonus and start betting.
Melbet registration Kenya guide>>
Best Deposit Methods in Kenya
1. M-Pesa– The Most Popular Choice M-Pesa is by far the most convenient deposit method for Kenyan bettors. Deposits are instant, allowing you to start betting immediately. Simply select M-Pesa from the payment options, enter the amount (minimum KES 100), and complete the transaction through your M-Pesa menu. No banking details required, and the process is secured by Safaricom’s encryption. Most Melbet Kenya users prefer M-Pesa due to its widespread availability and ease of use.
2. Airtel Money – Alternative Mobile Money Airtel Money provides another excellent mobile money option for Kenyan users, especially for Airtel subscribers. The process is similar to M-Pesa with instant deposits and low minimum amounts. It’s particularly useful if you already use Airtel Money for other transactions or if you prefer to keep your betting and M-Pesa transactions separate.
3. Visa/Mastercard – International Standard Credit and debit cards from Visa and Mastercard are accepted for deposits. While less popular than mobile money in Kenya, cards can be useful for larger deposits. Processing is usually instant, though some Kenyan banks may decline gambling transactions, so mobile money remains the more reliable option.
4. Bank Transfer Direct bank transfers from Kenyan banks are available but take longer to process (typically 1-3 business days). This method is better suited for larger deposits where instant access isn’t critical.
Withdrawal to Kenya Banks/Mobile Money
M-Pesa Withdrawals Withdrawing to M-Pesa is the fastest and most convenient option for Kenyan players. Navigate to the withdrawal section, select M-Pesa, enter the amount (minimum typically KES 500), and provide your registered M-Pesa number.
Processing usually takes between 15 minutes to 24 hours, with most transactions completed within a few hours. The maximum withdrawal limit varies based on your account level and verification status.
Airtel Money Withdrawals Similar to M-Pesa, Airtel Money withdrawals are processed quickly, usually within 24 hours. Ensure your Airtel Money account is registered in your name to avoid processing delays.
Bank Transfer Withdrawals Withdrawals to Kenyan bank accounts take longer, typically 3-5 business days. You’ll need to provide your full bank account details including account number, bank name, and branch. This method is suitable for larger withdrawals where processing time is less critical.
Important Withdrawal Notes:
- First-time withdrawals require account verification with your Kenyan ID or passport
- Withdrawals are processed using the same method as your deposit where possible
- Winnings are subject to Kenyan withholding tax, which is deducted automatically
- Daily and monthly withdrawal limits apply based on your account status
Kenya Specific Bonuses
Welcome Bonus for New Players New Kenyan customers can claim a welcome bonus of up to KES 25,700 on their first deposit. The bonus matches 100% of your initial deposit, effectively doubling your starting bankroll.
Use “GETBONUSNOW” as your promo code to activate Kes. 25,700 welcome bonus.
To qualify, make a minimum deposit of KES 100 and ensure you’ve completed the registration process with accurate details.
The welcome bonus comes with wagering requirements of 5x the bonus amount on accumulator bets with at least three selections, each with minimum odds of 1.40. You have 30 days from receiving the bonus to meet these requirements.
Accumulator Bonus Melbet Kenya offers an accumulator of the day bonus where you can boost your winnings on pre-selected multi-bets. The more selections in your accumulator, the higher the bonus percentage, reaching up to 15% extra on winning accumulators with 11 or more events.
Friday Reload Bonus Regular Kenyan players can claim a reload bonus every Friday, receiving a percentage match on deposits made on that day. This gives you extra value to bet on weekend football matches in the Kenyan Premier League, English Premier League, and other popular competitions.
Cashback Offers Loyalty cashback promotions periodically return a percentage of your losses over a specific period, providing some insurance for your betting activities. Terms and percentages vary based on current promotions.
Mobile App Bonus Users who download and bet through the Melbet mobile app may qualify for exclusive mobile-only promotions, encouraging the convenient on-the-go betting experience.
Popular Sports in Kenya
Football – The Dominant Sport Football is by far the most popular betting sport among Kenyan players. The Kenyan Premier League attracts significant local interest, with matches featuring teams like Gor Mahia, AFC Leopards, Tusker FC, and Ulinzi Stars generating high betting volumes.
International competitions including the English Premier League, Spanish La Liga, Italian Serie A, German Bundesliga, and UEFA Champions League dominate betting markets, with Kenyan fans showing particular loyalty to clubs like Arsenal, Manchester United, Chelsea, and Liverpool. African competitions like the CAF Champions League and AFCON also generate substantial betting activity, especially when Kenyan teams or the national team Harambee Stars are involved.
Basketball – Growing Popularity Basketball betting is increasingly popular in Kenya, particularly for NBA matches. The Kenya Basketball Federation league also attracts local betting interest, though international competitions remain more popular for wagering.
Rugby – National Pride Rugby holds special significance in Kenya, with the national sevens team (Shujaa) achieving international success. Betting on rugby sevens tournaments, including the World Rugby Sevens Series, is popular among Kenyan sports fans. The Kenya Cup domestic competition also generates betting interest.
Athletics and Track Events Given Kenya’s legendary status in distance running, athletics events attract betting attention during major championships like the Olympics and World Athletics Championships. Kenyan bettors often follow and wager on their national heroes in these competitions.
Volleyball Volleyball has a dedicated following in Kenya, with both the Kenya Volleyball Federation league and international competitions drawing betting interest.
Betting Trends in Kenya Kenyan bettors show a strong preference for football accumulators, combining multiple matches for higher potential returns. Live betting during evening Premier League matches is extremely popular, with mobile betting dominating due to widespread smartphone adoption and excellent M-Pesa integration. Weekend betting activity peaks significantly, particularly around major European football fixtures.
Customer Support for Kenya
Languages Available Melbet Kenya customer support is available in English, which is widely spoken across Kenya alongside Swahili. All support channels operate in English, making communication straightforward for Kenyan users.
Contact Methods
- Live Chat: The fastest support option, available 24/7 directly through the website or mobile app. Response times are typically under 2 minutes.
- Email: support@melbet.com – Suitable for non-urgent queries or detailed issues requiring documentation. Response time is usually within 24 hours.
- Phone: International hotline available for Kenyan callers, though live chat is typically more convenient and cost-effective.
- Social Media: Melbet maintains active social media presence where you can get updates and general support.
Hours of Operation Customer support operates 24 hours a day, 7 days a week, and accommodating Kenyan users regardless of their betting schedule. This is particularly valuable during evening and weekend peak betting times.
Common Issues Resolved:
- M-Pesa deposit and withdrawal assistance
- Account verification for Kenyan ID documents
- Bonus terms and wagering requirements
- Bet settlement queries
- Technical issues with mobile app or website
Regional Support While there isn’t a dedicated Kenyan customer support team, the international support staff is well-trained in handling queries specific to Kenyan payment methods, local sports markets, and regulatory considerations relevant to Kenyan players.
Frequently Asked Questions
1. Are betting winnings taxed in Kenya?
Yes, betting winnings in Kenya are subject to a 20% withholding tax. This tax is automatically deducted by betting operators before paying out winnings, so the amount you receive in your account or mobile money is already net of tax. You don’t need to file additional tax returns for betting winnings as the operator handles this compliance.
2. What’s the best payment method for Kenyan users?
M-Pesa is overwhelmingly the best payment method for Kenyan Melbet users. It offers instant deposits, fast withdrawals (usually within hours), no need for bank accounts, widespread availability, and familiar security features. Over 90% of Kenyan bettors prefer M-Pesa for its convenience and reliability. Airtel Money is a good alternative if you’re an Airtel subscriber.
3. What’s the minimum age for betting in Kenya?
You must be at least 18 years old to register and bet on Melbet in Kenya. This is strictly enforced through the account verification process, where you must provide a valid Kenyan National ID or passport showing you meet the minimum age requirement. Underage gambling is illegal and Melbet takes age verification seriously.
4. How long do M-Pesa withdrawals take?
M-Pesa withdrawals from Melbet typically process within 15 minutes to 24 hours, with most transactions completing within 2-4 hours. The first withdrawal may take slightly longer as your account verification is confirmed. Ensure your M-Pesa account is registered in the same name as your Melbet account to avoid delays.
5. Can I bet on Kenyan Premier League matches?
Yes, Melbet offers comprehensive coverage of the Kenyan Premier League with markets on all matches featuring teams like Gor Mahia, AFC Leopards, Tusker FC, and others. You’ll find various betting options including match results, over/under goals, both teams to score, and more.
6. Is my money safe with Melbet in Kenya?
Melbet uses advanced encryption technology to protect user data and financial transactions. The platform is licensed by international gaming authorities and processes thousands of transactions daily for Kenyan users through secure payment partners like M-Pesa. However, always practice responsible gambling and only deposit amounts you can afford to lose.
7. Do I need a VPN to access Melbet in Kenya?
No, you don’t need a VPN to access Melbet from Kenya. The platform is accessible directly through your regular internet connection, whether on mobile data or WiFi. Using a VPN may actually cause issues with account verification and payment processing.
Last edited: 2/7/2026
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DISCLAIMER:
Information provided is for educational purposes only. Not affiliated with Melbet. Terms and bonuses subject to change. 18+ only. Gamble responsibly. Only bet what you can afford to lose. Verify gambling is legal in your location. Kenyan winnings subject to 20% tax. Problem gambling? Kenya NACADA: 0800 220 333 | BeGambleAware.org